Auto Update requires you to reboot the computer in order for the slave to start after updating.
Machine Name Command Time Stamp Status Results
Render-05 ForceRelaunchSlave RENDER-05 10/31 12:17 Failed No connection could be made because the target machine actively refused it 192.168.94.155:5042
And since it’s in a funky state you can’t issue a restart command through the launcher.
Can you post the deadlinelaunchernew log from the log folder? This is the file that the launcher writes to when it’s performing the auto-update.
My guess is that the launcher service wasn’t started after the update. We haven’t really changed that code though from v5, so I wonder what went wrong…
2012-10-31 12:14:53: BEGIN - RENDER-04\renderadmin
2012-10-31 12:14:53: Start-up
2012-10-31 12:14:53: 2012-10-31 12:14:52
2012-10-31 12:14:53: deadlinelaunchernew.exe is running
2012-10-31 12:14:53: Error occurred while trying to stop Launcher Service: Could not open Launcher Service because: The specified service does not exist as an installed service.
2012-10-31 12:15:02: Killing existing deadlinelauncherservice.exe because it failed to exit after 10 seconds
2012-10-31 12:15:02: deadlinelauncherservice.exe has exited, proceeding with self upgrade
2012-10-31 12:15:07: Reading in bootstrap ini settings…
2012-10-31 12:15:07: Bootstrap file: C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\bootstrap.ini
2012-10-31 12:15:07: Copying \sfs-file\deadlinerepository6\bin\Windows\bin.zip to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\bin.zip
2012-10-31 12:15:08: Copying \sfs-file\deadlinerepository6\bin\Windows\Version to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\Version
2012-10-31 12:15:08: Decompressing C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\bin.zip to C:\Program Files\Thinkbox\Deadline6\bin
2012-10-31 12:15:09: Copying C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\Version to C:\Program Files\Thinkbox\Deadline6\bin\Version
2012-10-31 12:15:09: Launch Slave: True
2012-10-31 12:15:09: Launch Pulse: False
2012-10-31 12:15:09: Launch Monitor: False
2012-10-31 12:15:09: Launching launcher service
2012-10-31 12:15:09: Error occurred while trying to start Launcher Service: Could not open Launcher Service because: The specified service does not exist as an installed service.
2012-10-31 12:15:09: Self upgrade completed
2012-10-31 12:15:09: Shutting down
Thanks! It turns out there was a typo in the Deadline Launcher Service name that was created by the Client installer. This will be fixed in beta 5, but unfortunately you will have to remove the old service manually before running the client installer for beta 5. To remove the service manually, do the following from an Administrator command prompt (just right-click on cmd.exe and select Run as Administrator):
sc stop deadlinelauncherservice
sc delete deadlinelauncherservice
After you install beta 5, auto-updates for services should work for beta 6 and so on.
Thanks again for catching this now, and we’re terribly sorry for the inconvenience of having to manually remove the existing service.