Slaves not updating

im_thatoneguy · April 15, 2013, 10:04pm

2013-04-15 11:22:05: BEGIN - RENDER-I7-06\renderadmin 2013-04-15 11:22:05: Deadline Launcher Service 6.0 [v6.0.0.50586 R] 2013-04-15 11:22:27: Local version file: C:\Program Files\Thinkbox\Deadline6\bin\Version 2013-04-15 11:22:27: Network version file: \\sfs-file\deadlinerepository6\bin\Windows\Version 2013-04-15 11:22:27: Comparing version files... 2013-04-15 11:22:27: Version files are different 2013-04-15 11:22:27: Upgrade detected 2013-04-15 11:22:27: No slave to shutdown 2013-04-15 11:22:28: Copying bin files to bootstrap folder C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap 2013-04-15 11:22:28: Copying C:\Program Files\Thinkbox\Deadline6\bin\AxInterop.QTOControlLib.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\AxInterop.QTOControlLib.dll 2013-04-15 11:22:28: Copying C:\Program Files\Thinkbox\Deadline6\bin\Couchbase.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\Couchbase.dll 2013-04-15 11:22:28: Copying C:\Program Files\Thinkbox\Deadline6\bin\deadline.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\deadline.dll 2013-04-15 11:22:28: Copying C:\Program Files\Thinkbox\Deadline6\bin\deadlinecommand.exe to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\deadlinecommand.exe 2013-04-15 11:22:28: Copying C:\Program Files\Thinkbox\Deadline6\bin\deadlinecommandbg.exe to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\deadlinecommandbg.exe 2013-04-15 11:22:28: Copying C:\Program Files\Thinkbox\Deadline6\bin\deadlinelauncher.exe to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\deadlinelaunchernew.exe 2013-04-15 11:22:28: Copying C:\Program Files\Thinkbox\Deadline6\bin\deadlinelauncherservice.exe to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\deadlinelauncherservice.exe 2013-04-15 11:22:28: Copying C:\Program Files\Thinkbox\Deadline6\bin\deadlinemonitor.exe to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\deadlinemonitor.exe 2013-04-15 11:22:28: Copying C:\Program Files\Thinkbox\Deadline6\bin\deadlineplugin_win32.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\deadlineplugin_win32.dll 2013-04-15 11:22:28: Copying C:\Program Files\Thinkbox\Deadline6\bin\deadlineplugin_win64.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\deadlineplugin_win64.dll 2013-04-15 11:22:28: Copying C:\Program Files\Thinkbox\Deadline6\bin\deadlinepulse.exe to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\deadlinepulse.exe 2013-04-15 11:22:28: Copying C:\Program Files\Thinkbox\Deadline6\bin\deadlinequicktimegenerator.exe to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\deadlinequicktimegenerator.exe 2013-04-15 11:22:28: Copying C:\Program Files\Thinkbox\Deadline6\bin\deadlineslave.exe to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\deadlineslave.exe 2013-04-15 11:22:28: Copying C:\Program Files\Thinkbox\Deadline6\bin\dpython.exe to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\dpython.exe 2013-04-15 11:22:28: Copying C:\Program Files\Thinkbox\Deadline6\bin\dpythonw.exe to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\dpythonw.exe 2013-04-15 11:22:28: Copying C:\Program Files\Thinkbox\Deadline6\bin\franticx.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\franticx.dll 2013-04-15 11:22:28: Copying C:\Program Files\Thinkbox\Deadline6\bin\ICSharpCode.SharpZipLib.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\ICSharpCode.SharpZipLib.dll 2013-04-15 11:22:29: Copying C:\Program Files\Thinkbox\Deadline6\bin\Interop.QTOControlLib.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\Interop.QTOControlLib.dll 2013-04-15 11:22:29: Copying C:\Program Files\Thinkbox\Deadline6\bin\Interop.QTOLibrary.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\Interop.QTOLibrary.dll 2013-04-15 11:22:29: Copying C:\Program Files\Thinkbox\Deadline6\bin\MongoDB.Bson.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\MongoDB.Bson.dll 2013-04-15 11:22:29: Copying C:\Program Files\Thinkbox\Deadline6\bin\MongoDB.Driver.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\MongoDB.Driver.dll 2013-04-15 11:22:29: Copying C:\Program Files\Thinkbox\Deadline6\bin\Mono.Posix.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\Mono.Posix.dll 2013-04-15 11:22:29: Copying C:\Program Files\Thinkbox\Deadline6\bin\Mono.Security.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\Mono.Security.dll 2013-04-15 11:22:29: Copying C:\Program Files\Thinkbox\Deadline6\bin\Newtonsoft.Json.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\Newtonsoft.Json.dll 2013-04-15 11:22:29: Copying C:\Program Files\Thinkbox\Deadline6\bin\Npgsql.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\Npgsql.dll 2013-04-15 11:22:29: Copying C:\Program Files\Thinkbox\Deadline6\bin\phonon4.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\phonon4.dll 2013-04-15 11:22:29: Copying C:\Program Files\Thinkbox\Deadline6\bin\Python-license.txt to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\Python-license.txt 2013-04-15 11:22:29: Copying C:\Program Files\Thinkbox\Deadline6\bin\Python.Runtime.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\Python.Runtime.dll 2013-04-15 11:22:30: Copying C:\Program Files\Thinkbox\Deadline6\bin\python26.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\python26.dll 2013-04-15 11:22:30: Copying C:\Program Files\Thinkbox\Deadline6\bin\PythonNet-license.txt to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\PythonNet-license.txt 2013-04-15 11:22:30: Copying C:\Program Files\Thinkbox\Deadline6\bin\Qt3Support4.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\Qt3Support4.dll 2013-04-15 11:22:30: Copying C:\Program Files\Thinkbox\Deadline6\bin\QtCLucene4.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\QtCLucene4.dll 2013-04-15 11:22:30: Copying C:\Program Files\Thinkbox\Deadline6\bin\QtCommercialChart.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\QtCommercialChart.dll 2013-04-15 11:22:30: Copying C:\Program Files\Thinkbox\Deadline6\bin\QtCore4.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\QtCore4.dll 2013-04-15 11:22:30: Copying C:\Program Files\Thinkbox\Deadline6\bin\QtDeclarative4.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\QtDeclarative4.dll 2013-04-15 11:22:30: Copying C:\Program Files\Thinkbox\Deadline6\bin\QtDesigner4.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\QtDesigner4.dll 2013-04-15 11:22:30: Copying C:\Program Files\Thinkbox\Deadline6\bin\QtDesignerComponents4.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\QtDesignerComponents4.dll 2013-04-15 11:22:31: Copying C:\Program Files\Thinkbox\Deadline6\bin\QtGui4.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\QtGui4.dll 2013-04-15 11:22:31: Copying C:\Program Files\Thinkbox\Deadline6\bin\QtHelp4.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\QtHelp4.dll 2013-04-15 11:22:31: Copying C:\Program Files\Thinkbox\Deadline6\bin\QtMultimedia4.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\QtMultimedia4.dll 2013-04-15 11:22:31: Copying C:\Program Files\Thinkbox\Deadline6\bin\QtNetwork4.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\QtNetwork4.dll 2013-04-15 11:22:31: Copying C:\Program Files\Thinkbox\Deadline6\bin\QtOpenGL4.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\QtOpenGL4.dll 2013-04-15 11:22:31: Copying C:\Program Files\Thinkbox\Deadline6\bin\QtScript4.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\QtScript4.dll 2013-04-15 11:22:31: Copying C:\Program Files\Thinkbox\Deadline6\bin\QtScriptTools4.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\QtScriptTools4.dll 2013-04-15 11:22:31: Copying C:\Program Files\Thinkbox\Deadline6\bin\QtSql4.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\QtSql4.dll 2013-04-15 11:22:32: Copying C:\Program Files\Thinkbox\Deadline6\bin\QtSvg4.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\QtSvg4.dll 2013-04-15 11:22:32: Copying C:\Program Files\Thinkbox\Deadline6\bin\QtTest4.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\QtTest4.dll 2013-04-15 11:22:32: Copying C:\Program Files\Thinkbox\Deadline6\bin\QtWebKit4.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\QtWebKit4.dll 2013-04-15 11:22:32: Copying C:\Program Files\Thinkbox\Deadline6\bin\QtXml4.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\QtXml4.dll 2013-04-15 11:22:33: Copying C:\Program Files\Thinkbox\Deadline6\bin\QtXmlPatterns4.dll to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\QtXmlPatterns4.dll 2013-04-15 11:22:33: Copying C:\Program Files\Thinkbox\Deadline6\bin\tileassembler.exe to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\tileassembler.exe 2013-04-15 11:22:33: Copying C:\Program Files\Thinkbox\Deadline6\bin\tileassembler64.exe to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\tileassembler64.exe 2013-04-15 11:22:33: Copying C:\Program Files\Thinkbox\Deadline6\bin\Version to C:\Users\renderadmin\AppData\Local\Thinkbox\Deadline6\temp\LauncherBootstrap\Version 2013-04-15 11:22:33: Proceeding with bootstrap 2013-04-15 11:22:33: Launching bootstrap launcher 2013-04-15 11:22:35: Shutting down

This is the last log. I have a deadlinelaunchernew and a deadlinelauncher both running on 5 machines and no updating happening.

im_thatoneguy · April 15, 2013, 10:08pm

Restarting the service just gets it “stuck” again with both running.

im_thatoneguy · April 15, 2013, 10:17pm

Restarting the computer results in no improvement.

jgaudet · April 15, 2013, 11:59pm

Weird. I just tried a fresh install as a service of Beta 14 (seemed to be what you were running before the upgrade), and upgraded to 18 no problem.

Do you have the log for deadlinelaunchernew as well? Or did it not even create one before getting stuck? You’re trying to upgrade to Beta 18, right? Are you seeing this on all machines?

im_thatoneguy · April 16, 2013, 12:19am

Only on 5 of the machines and no, no deadlinenew log.

I just manually installed using the installer and they’re back up and running except one which had an unrelated problem. Did you test as a service?

jgaudet · April 16, 2013, 4:14pm

I did test as a service, yeah. Looking at our changelog though, we actually made a change to Beta 15 (which you didn’t have yet, from the looks of it) that probably fixes what you were seeing (we removed a lot of the concurrent Launcher checks, that could cause issues like the launchernew never doing anything). I think we might shelve this for now, and re-open this if you run into this again with the next upgrade.

Cheers,

Jon