SMTP Password not saved

Deadline
1

Hi! I got problem with mail notifications setup (Deadline-7.0.3.0 WIN). Test message pass well, but when I hit ok button, seems like password erased and authentication fails. Opening settings again shows empty password string. Secondary smtp is not working too…

2015-03-14 23:21:39: Error occurred while trying to send email:
2015-03-14 23:21:39: System.Net.Mail.SmtpException - The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.5.1 Authentication Required. Learn more at
2015-03-14 23:21:39: Failed to send email using Primary SMTP Server. Trying again with Secondary SMTP Server.
2015-03-14 23:21:40: Error occurred while trying to send email:
2015-03-14 23:21:40: System.Net.Mail.SmtpException - The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.5.1 Authentication Required. Learn more at

2

Hello,

So it looks like that error is one we have seen in 7.0 when the smtd password is too long. We have fixed this in Deadline 7.1, which is in beta, so I would suggest either trying out the beta, or maybe shortening the password for your smtp server a little.

Cheers,