Hi, we are having a problem publishing renders to shotgun from Softimage. In Maya everything works fine but with Soft, Draft does it’s stuff but the quicklime is not published.
I would really appreciate if someone could help.
Tks!
Hmm… Might be that SoftImage hasn’t gotten enough attention. Can you check the job reports? The OnJobCompleted event for Shotgun upload should have generated one. I’m looking for whatever non-Soft logs might have been generated from that workflow to look for obvious errors either in encoding or upload.
I appreciate your help. Where can I find the report?
Ok I’m getting this error:
2017-01-20 20:21:38: INFO: MODE: Shotgun|UploadMovie
2017-01-20 20:21:38: WARNING: Could not find an associated Shotgun Version ID. The Draft output will not be uploaded to Shotgun.
2017-01-20 20:21:38: Submitting Shotgun H264 Movie Creation Job to Deadline…
And just being clear here, you’re setting the version when uploading?
Could you archive both jobs (XSI and Draft) and send them to me at support@thinkboxsoftware.com? I’m pretty sure the version information isn’t getting baked in properly for Draft to pick it up.
I sifted through the source code, and that error is being generated by the DraftEventPlugin where it’s looking for an extra info field called “VersionId”. You can see those values (if set) in the Monitor UI here:
If you are specifying the version when submitting, the submitter seems to be neglecting to add it to the job in a way Draft can find it.
Also important and I should have asked this first, but what version of Deadline are you using?
Hi, so the problem is worse now. Draft is not creating the Quicktime. I’m sure something on my side is not setup correctly.
Im sending you a mail with the details.
Hi eamsler, did you get my mail?
I did! Let me investigate and check it out. I’m not sure how I missed it yesterday…
Update:
For others reading this in the future, the Shotgun version is stored in ExtraInfo3 of the job and that is what’ll be used for Shotgun uploads. I don’t have a SoftImage test scene over here at the moment so I’m working with Mario as a team to figure this out.
Thats cool, no prob. Tks