Submission failed due to wrong DB configuration

Hi folks, just setting up Deadline and instead of downloading Mongo via the Deadline installer, I have opted for Manual installation and configuration of Mongo by following the guide. My RCS runs properly and is able to connect to the DB, however when i try to submit a job from the deadline monitor, I get the attached error. The DB service is up and running as i am able to connect to the DB via Mongodb compass. Any help would be much appreciated!

Hello @Jerlyn_Manohar

Thanks for reaching out, Can I know what version of Mongo DB you Installed ? Refer doc related to maximum version compatibility with Deadline .

Also, can you try submitting Job using deadlinecommand, you can submit a simple command line Job by following the steps below:

  • Download the attached files and run the below command with replacing to the correct path for jobinfo and plugininfo job files. , and in Jobinfo.job file please change the value associated with the flag username and run the below command to submit the Job, Update with your findings!
%Deadlinepath%/deadlinecommand.exe <Path_to_64416212124b1f6b1079bae0jobInfo.job> <Path_to_64416212124b1f6b1079bae0_pluginInfo.job>

6442f977116971640484fe59.zip (636 Bytes)

After running the command line test, please share the MongoDB logs available at this location that way we can see the failures on DB side!

Sorry, I logged in on here after quite a while. I gave up trying to manually install MongoDB and configure it with Deadline and instead let Deadline install MongoDB as part of its installation.

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