Trapped SEH Exception in RenderFrame(): Access Violation


#1

Hello all,

We are getting some irregular errors on Deadline, sometimes they return Trapped SEH. Rendering with VRay 3.70.01 and Deadline 10.28.0.2 Any help would be greatly appreciated!

Josh.

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Error

Error: RenderTask: Unexpected exception (Trapped SEH Exception in RenderFrame(): Access Violation
2019/09/09 16:35:55 DBG: [10320] [13112] Starting network
2019/09/09 16:35:55 INF: [10320] [13112] Application started with secure mode state ‘OFF’
2019/09/09 16:35:55 INF: [10320] [13112] Product version: 3ds Max 2019.3 Update (21.3.0.3250)
2019/09/09 16:35:56 INF: [10320] [13112] Data collection and use is ‘ON’. Change your participation anytime in the Help menu of 3ds Max.
2019/09/09 16:35:58 DBG: [10320] [13112] Could not find the specified file in DefaultSettingsParser::parse()
2019/09/09 16:36:17 DBG: [10320] [13112] Graphics driver requested by the user : Nitrous
2019/09/09 16:36:17 DBG: [10320] [13112] Graphics driver actually created in the viewports : null driver
2019/09/09 16:36:20 INF: [10320] [13112] CORONA: Corona is up and running. Corona version: 4, netrender mode: on, slave mode: off, quiet mode: on, Max gamma (display/input/output): 2.2/2.2/2.2
2019/09/09 16:36:25 INF: [10320] [13112] Autodesk 3ds Max Security Tools is active via configuration settings
2019/09/09 16:36:25 INF: [10320] [13112] ALC Security Tool 1.0 loaded. (c:\program files\autodesk\3ds max 2019\applicationplugins\3dsmaxsecuritytools\contents\win64\scripts\ALC_SecurityTool.ms)
2019/09/09 16:36:25 INF: [10320] [13112] CRP Security Tool 1.0 loaded. (c:\program files\autodesk\3ds max 2019\applicationplugins\3dsmaxsecuritytools\contents\win64\scripts\CRP_SecurityTool.ms)
2019/09/09 16:36:26 INF: [10320] [13112] ADSL Security Tool 1.0 loaded. (c:\program files\autodesk\3ds max 2019\applicationplugins\3dsmaxsecuritytools\contents\win64\scripts\ADSL_SecurityTool.ms)
2019/09/09 16:36:36 DBG: [10320] [13112] Starting network
2019/09/09 16:36:39 DBG: [10320] [13112] Calling NetRenderPreLoad
2019/09/09 16:36:39 DBG: [10320] [13112] in NetWorkerPreLoad. jobFile: ; jobname: C:\Users####\AppData\Local\Thinkbox\Deadline10\slave\lertcon01\jobsData\5d739b7691909138c4c2facc\maxStartup\0\deadlineStartupMax2019.max
2019/09/09 16:36:39 DBG: [10320] [13112] in Init. jobFile: ; jobname: C:\Users####\AppData\Local\Thinkbox\Deadline10\slave\lertcon01\jobsData\5d739b7691909138c4c2facc\maxStartup\0\deadlineStartupMax2019.max
2019/09/09 16:36:39 DBG: [10320] [13112] in Init. calling nrGetIface. jobToSend: C:\Users####\AppData\Local\Thinkbox\Deadline10\slave\lertcon01\jobsData\5d739b7691909138c4c2facc\maxStartup\0\deadlineStartupMax2019.max
2019/09/09 16:36:39 DBG: [10320] [13112] in NetWorkerPreLoad. curJobname: C:\Users####\AppData\Local\Thinkbox\Deadline10\slave\lertcon01\jobsData\5d739b7691909138c4c2facc\maxStartup\0\deadlineStartupMax2019.max; init: 0
2019/09/09 16:36:39 DBG: [10320] [13112] in NetWorkerPreLoad. calling PostInitMessageSystem()
2019/09/09 16:36:39 DBG: [10320] [13112] in NetWorkerPreLoad. srv_pid: 0
2019/09/09 16:36:39 DBG: [10320] [13112] leaving NetWorkerPreLoad. LoadLib()
2019/09/09 16:36:39 DBG: [10320] [13112] NetRenderPreLoad passed
2019/09/09 16:36:51 INF: [10320] [13112] SYSTEM: Production renderer is changed to Scanline Renderer. Previous messages are cleared.
2019/09/09 16:36:52 DBG: [10320] [13112] Interface8::LoadFromFile(C:\Users####\AppData\Local\Thinkbox\Deadline10\slave\lertcon01\jobsData\5d739b7691909138c4c2facc\maxStartup\0\deadlineStartupMax2019.max)
2019/09/09 16:36:52 INF: [10320] [13112] Starting to load file: C:\Users####\AppData\Local\Thinkbox\Deadline10\slave\lertcon01\jobsData\5d739b7691909138c4c2facc\maxStartup\0\deadlineStartupMax2019.max
2019/09/09 16:36:53 DBG: [10320] [13112] WARNING: The Populate data is missing on your system.
2019/09/09 16:36:53 INF: [10320] [13112] Done loading file: C:\Users####\AppData\Local\Thinkbox\Deadline10\slave\lertcon01\jobsData\5d739b7691909138c4c2facc\maxStartup\0\deadlineStartupMax2019.max
2019/09/09 16:36:53 DBG: [10320] [13112] Interface8::LoadFromFile(C:/Users/####/AppData/Local/Thinkbox/Deadline10/slave/lertcon01/jobsData/5d739b7691909138c4c2facc/19242-F15-WestEdge-OFFICE FLOORS-MASTER-HW02.max)
2019/09/09 16:36:53 INF: [10320] [13112] Starting to load file: C:/Users/####/AppData/Local/Thinkbox/Deadline10/slave/lertcon01/jobsData/5d739b7691909138c4c2facc/19242-F15-WestEdge-OFFICE FLOORS-MASTER-HW02.max
2019/09/09 16:37:22 INF: [10320] [13112] [V-Ray] ============================================================
2019/09/09 16:37:22 INF: [10320] [13112] [V-Ray] Console created, V-Ray Adv 3.70.01 for x64 from Apr 16 2019, 01:41:51
2019/09/09 16:37:22 INF: [10320] [13112] [V-Ray] ============================================================
2019/09/09 16:37:22 INF: [10320] [13112] [V-Ray] Compiled with Intel C++ compiler, version 16
2019/09/09 16:37:22 INF: [10320] [13112] [V-Ray] Host is 3ds Max, version 21
2019/09/09 16:37:22 INF: [10320] [13112] [V-Ray] V-Ray DLL version is 3.70.01
2019/09/09 16:39:39 DBG: [10320] [13112] Graphics driver requested by the user : Nitrous
2019/09/09 16:39:39 DBG: [10320] [13112] Graphics driver actually created in the viewports : null driver
2019/09/09 16:39:40 INF: [10320] [13112] Done loading file: C:/Users/####/AppData/Local/Thinkbox/Deadline10/slave/lertcon01/jobsData/5d739b7691909138c4c2facc/19242-F15-WestEdge-OFFICE FLOORS-MASTER-HW02.max
2019/09/09 16:39:40 INF: [10320] [13112] SYSTEM: Production renderer is changed to V-Ray Adv 3.70.01. Previous messages are cleared.
)
at Deadline.Plugins.PluginWrapper.RenderTasks(String taskId, Int32 startFrame, Int32 endFrame, String& outMessage, AbortLevel& abortLevel)

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Type

RenderPluginException

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Stack Trace

at Deadline.Plugins.SandboxedPlugin.d(DeadlineMessage azg)
at Deadline.Plugins.SandboxedPlugin.RenderTask(String taskId, Int32 startFrame, Int32 endFrame)
at Deadline.Slaves.SlaveRenderThread.c(TaskLogWriter adq)

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