Unable to install AWSPortalLink 1.4.0.0 on RHEL 9.5

Hello,

I’m hoping someone can help me out! I’m unable to get the AWSPortalLink (1.4.0.0) installer to work on Red Hat 9.5. It always gives me this error:

There has been an error.
AWS Portal Setup cannot be complete while an infrastructure is running. Please terminate all active infrastructures and retry installation. To terminate an infrastructure, open Deadline Monitor and assume “Power User” mode (Tools > Power User mode), then go to View > New Panel > AWS Portal, and then right click on an infrastructure and click Stop Infrastructure.

I have the launcher running and confirmed Deadline RCS is running as it suggests in the installation video. The monitor comes up fine. There is no infrastructure running.

Anyone else having this issue? Any help would be greatly appreciated!

Thank you,
Neil