Upgrade from 10.2.1.1 to 10.4.0.10 - Deadline Client error connecting to db

[Jason_Ian_Yee]

I did the update (ubuntu) and connected to the existing database. Direct connection.

db version v4.2.12
git version: 5593fd8e33b60c75802edab304e23998fa0ce8a5
OpenSSL version: OpenSSL 1.1.1f 31 Mar 2020

With Deadline 10.4 clients, they don’t launch…

2024-11-18 16:15:14: Video Card: Parsec Virtual Display Adapter
2024-11-18 16:15:14: Deadline Launcher 10.4 [v10.4.0.10 Release (aa82ae82b)]
2024-11-18 16:15:14: ERROR: DataController threw a configuration exception during initialization: Error encountered when loading the configured Client Certificate (<Deadline10Client.pfx location>). It is likely either an invalid x.509 certificate, or the wrong passphrase was provided.
2024-11-18 16:15:14: Full Error:
2024-11-18 16:15:14: The specified network password is not correct. (Deadline.Configuration.DeadlineConfigException)

If I install 10.2 again, the launcher and workers run fine. I am thinking I need to update the mongo db version that has a newer openssl version?

thanks!

[MarcoA]

when upgrading from 10.3 or less to 10.4, you mostly need to isntall a new database, back up before upgrading.

[Ronald_Anzenberger]

I was always wondering how one upgrades the mongo db version. It seems there is no way to do that with the deadline installer but rather with some weird manual process. Or is there something that I am missing?

[Jason_Ian_Yee]

I am going to try this process on the weekend. https://awsthinkbox.zendesk.com/hc/en-us/articles/1500008016222-How-Do-I-Upgrade-MongoDB-to-version-4-2-from-3-2

[Ronald_Anzenberger]

Ah, very interesting. Please let us know how it went.