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VM Win Server 2022 Update DL Repo 10.3.0.9 to 10.3.2.1 Repo installer hangs

Everything seems to go ok until Unpacking Files progress bar hits 100%, then the installer switches to Not responding on the top bar. Repo installer run in admin mode from local documents folder. Existing 10.3.0.9 Repo is on local HDD

Installer log:

Log started 09/08/2024 at 10:23:51
Preferred installation mode : win32
Trying to init installer in mode win32
Mode win32 successfully initialized
Removing temporary files
This can take a few minutes
Executing C:\Users\Administrator\AppData\Local\Temp\repoinstalltemp\deadlinecommand.exe -GetDatabaseSettings "C:\DeadlineRepository10"
Script exit code: 0

Script output:
  Database Type: MongoDB
   Hostname(s): ############.local;192.168.5.122
 Database Name: deadline10db
          Port: 27100
      Port Alt: 0
   SSL Enabled: False
  Authenticate: False
     User Name: 
   Replica Set: 
      Split DB: False
       Version: 10


Script stderr:
 

Configuring database (this may take a few minutes)
Executing C:\Users\Administrator\AppData\Local\Temp\repoinstalltemp\deadlinecommand.exe -ConfigureDatabase "############.local;192.168.5.122" "27100" "deadline10db" "0" "" "" "0" "" "" "" "False"
Script exit code: 0

Script output:
 Database successfully configured!
---------------------------------
 Database Type: MongoDB
   Hostname(s): ############.local;192.168.5.122
 Database Name: deadline10db
          Port: 27100
      Port Alt: -1
   SSL Enabled: False
  Authenticate: False
     User Name: 
      Password: 
   Replica Set: 
      Split DB: False
       Version: 10


Script stderr:
 

Executing C:\Users\Administrator\AppData\Local\Temp/repoinstalltemp/deadlinecommand.exe RunCommandForRepository Direct "C:\DeadlineRepository10;" IsSecretsManagementEnabled
Script exit code: 0

Script output:
 False

Script stderr:
 

Preparing to Install
Preparing to Install
Backing up Repository files
Backing up repository
Backing up api
Backing up binaries
Backing up custom folder
Backing up settings
Backing up balancer
Backing up integration
Backing up balancer algorithms
Backing up cloud plugins
Backing up Draft
Backing up Draft 3
Backing up event plugins
Backing up Max Startup
Backing up application plugins
Backing up scripts
Backing up submission scripts


Mongodb version is 4.4
Hostname etc changed in this log to #########
Virtual Machine running Windows Server 2022 Standard 21H2 - Windows updated today 08 Sept 2024

So the strange thing is the update does actually complete. I relaunched DL Launcher and it then updated (Auto-updates enabled in the Repo), so it seems to be something in the final installer stage that doesn’t switch to finished. I cross checked the files in the repoinstaller temp, with the deadline bin folder and the new files are there.
I manually processed the scripts that should have completed after the Unpacking stage, by using the previous install log in an elevated cmd prompt

C:\Users\Administrator>C:\Users\Administrator\AppData\Local\Temp/repoinstalltemp/deadlinecommand.exe RunCommandForRepository Direct "C:\DeadlineRepository10" UpdateScriptMenus "C:\DeadlineRepository10/settings/defaultScriptMenus.menu"

C:\Users\Administrator>C:\Users\Administrator\AppData\Local\Temp/repoinstalltemp/deadlinecommand.exe RunCommandForRepository Direct "C:\DeadlineRepository10" UpdateEnvironmentSettings "C:\DeadlineRepository10/settings/Environments"

C:\Users\Administrator>C:\Users\Administrator\AppData\Local\Temp/repoinstalltemp/deadlinecommand.exe RunCommandForRepository Direct "C:\DeadlineRepository10" UpdateEnvironmentSettings "C:\DeadlineRepository10/settings/Environments2" --second

C:\Users\Administrator>C:\Users\Administrator\AppData\Local\Temp/repoinstalltemp/deadlinecommand.exe RunCommandForRepository Direct "C:\DeadlineRepository10" SetMinimumDeadlineVersion 0.0.0.0 10.0.0.0
Minimum version set to 0.0.0.0 10.0.0.0Deadline.Configuration.DeadlineMinimumVersion

C:\Users\Administrator>C:\Users\Administrator\AppData\Local\Temp/repoinstalltemp/deadlinecommand.exe RunCommandForRepository Direct "C:\DeadlineRepository10" PopulateAssetServerDefaultSettings false "C:\DeadlineRepository10/settings/AssetServerDefaultGlobalWhitelistPatterns"

C:\Users\Administrator>C:\Users\Administrator\AppData\Local\Temp\repoinstalltemp\deadlinecommand.exe -UpdateDatabaseSettings "C:\DeadlineRepository10" "MongoDB" "PA-DL02.palondon.local;192.168.5.122" "deadline10db" "27100" "0" "0" "0" "" "" "" "False"

Hopefully there are no new script additions, but it would be nice to know why this fails.

Tim.

8 days and no reply from Thinkbox!! What’s going on guys? Are there no Thinkbox staff active on here anymore?

Submit a ticket to them for a better chance of reply

Not sure if Mongo 4 is still supported? there was a not about 4.2 support being dropped with 10.2
https://docs.thinkboxsoftware.com/products/deadline/10.3/1_User%20Manual/manual/release-notes.html#deadline-10-2-1-0

I see this issue on a few of the installers (linux lib/lib/python) and often ignore it

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