We are unable to offer an older build of XMesh Saver that also supports Maya 2017. The first build to support Maya 2017 was 1.4.3, if you happen to have a backup copy of it somewhere on your servers, you can install it, but we don’t have it anymore and even if we did, we would not be allowed to distribute it.
I tried saving some geometry from a Maya 2017 scene with XMesh 1.4.4 and it did not hang, so I suspect the content of your scene might play a role. I assume you are saving out rigged characters, and the evaluation of the scene graph might be hitting things that a simpler scene like mine does not.
Can you try two things to clarify this?
- Try saving something trivial like bending boxes to confirm that XMesh works in the more simpler cases. If it does not, then we would have a test case!
- Tell us (privately if needed) what the typical content of the scenes is (incl. plugins) so we can try to replicate with the same scene complexity and components as what you are running.
Replicating it on our side would get us closer to finding a solution.