3dsmax Deadline "Error: RenderTask: Unexpected exception (Monitored managed process "3dsmaxProcess" has exited or been terminated."

Deadline
1

Hi, my name is Pablo (new user). I have been trying to send an animation sequence from a server and have been getting the following error:

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Error

Error: RenderTask: Unexpected exception (Monitored managed process “3dsmaxProcess” has exited or been terminated.

– I am cutting the main error log body and going right to the end –

2024-04-30 10:36:46: 0: INFO: MaxLightning: Rendering 15 render elements
2024-04-30 10:36:46: 0: INFO: MaxLightning: Setting up render parameters
2024-04-30 10:36:46: 0: INFO: MaxLightning: Rendering camera node Cam_Anima_A
2024-04-30 10:36:46: 0: INFO: MaxLightning: Checking multipass info for frame 56
2024-04-30 10:36:46: 0: INFO: MaxLightning: Opening renderer
2024-04-30 10:36:46: 0: INFO: MaxLightning: Multipass disabled
2024-04-30 10:36:46: 0: INFO: MaxLightning: Rendering 1 passes
2024-04-30 10:36:46: 0: INFO: MaxLightning: Checking output paths
2024-04-30 10:36:46: 0: INFO: MaxLightning: Checking default actions
2024-04-30 10:36:46: 0: INFO: MaxLightning: TYPE_MISSING_EXTERNAL_FILES = IGNORE
2024-04-30 10:36:46: 0: INFO: MaxLightning: TYPE_MISSING_UVWS = IGNORE
2024-04-30 10:36:46: 0: INFO: MaxLightning: TYPE_MISSING_DLL_FILES = IGNORE
2024-04-30 10:36:46: 0: INFO: MaxLightning: TYPE_MISSING_XREF_FILES = IGNORE
2024-04-30 10:36:46: 0: INFO: MaxLightning: Calling renderer
2024-04-30 10:36:56: 0: WARNING: Monitored managed process 3dsmaxProcess is no longer running
2024-04-30 10:36:56: 0: Done executing plugin command of type ‘Render Task’

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Details

Date: 04/30/2024 10:37:11
Frames: 56
Elapsed Time: 00:00:02:12
Job Submit Date: 04/30/2024 10:29:34
Job User: pablo
Average RAM Usage: 17185226752 (17%)
Peak RAM Usage: 19048542208 (19%)
Average CPU Usage: 5%
Peak CPU Usage: 23%
Used CPU Clocks (x10^6 cycles): 697798
Total CPU Clocks (x10^6 cycles): 13955954

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Worker Information

Worker Name: render-01
Version: v10.3.1.3 Release (2807fcb2a)
Operating System: Windows 10 Pro
Running As Service: No
Machine User: render
IP Address: 192.168.0.164
MAC Address: -
CPU Architecture: x64
CPUs: 32
CPU Usage: 0%
Memory Usage: 17.4 GB / 95.9 GB (18%)
Free Disk Space: 210.147 GB
Video Card: NVIDIA GeForce GT 610

Scene renders just fine in my personal computer and in the server. Other scenes have been doing just fine. I can not make much from the error log more than something is closing the render, maybe the monitor manager is closing it? I appreciate any help or direction as what I might be doing wrong.

Thank you very much

Pablo

2

The error you are running into is a generic error. Deadline returns it when loses connection to the 3dsmaxProcess with no any error reported. We will need to test the render outside Deadline on the render node it failed on. Refer to this forum post which has the similar issue and troubleshooting steps: Deadline, 3DSMax and FStorm - #2 by karpreet

1 Like
3

I did some of the option described in the other post but still havent found a solution:

I am getting this error on the render node:

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Error

Error: RenderTask: Unexpected exception (Monitored managed process “3dsmaxProcess” has exited or been terminated.
)
at Deadline.Plugins.PluginWrapper.RenderTasks(Task task, String& outMessage, AbortLevel& abortLevel)

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Type

RenderPluginException

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Stack Trace

at Deadline.Plugins.SandboxedPlugin.d(DeadlineMessage bgu, CancellationToken bgv)
at Deadline.Plugins.SandboxedPlugin.RenderTask(Task task, CancellationToken cancellationToken)
at Deadline.Slaves.SlaveRenderThread.c(TaskLogWriter ajz, CancellationToken aka)

We are trying to clean up elements in the scene one by one and render again. So far not much luck!

4

Are there any warnings or errors in the body of the render log? All we know from the “Monitored managed process “3dsmaxProcess” has exited or been terminated.” error is that Max stopped running and we didn’t ask it to stop nor did we tell it to stop.