“Connect to Worker Log” on service worker does not show UI

[LeValDo]

Hello!

I’m having a hard time to connect to worker log which runs as a service. It does work perfectly on machines that are not running as a service though.

Here is the config : Deadline Client Version: 10.3.2.1 Release (1a66fe40f) / Windows 10
I have set firewall rules for all the exe coming from the doc here : Render Farm Considerations — Deadline 10.1.23.6 documentation

I can connect to the log using deadlinecommand -InternalConnectToSlaveLog “” -1 but not through the deadline monitor, I’m not having any UI.
The Console says : “Connecting to Worker log: workername” then nothing.

I have tested all solutions in this post : "Connect to Worker Log" does not do anything

I tried to remove the PythonAPI content just in case as well.

Any idea of where it is coming from ?
Thanks a lot!

[RicardoMusch]

If you don’t get any UI even if its connecting this sounds to me like maybe there is an Issue with your PYTHONPATH and maybe you have installed PySide2 in the PYTHONPATH.
Deadline uses PySide2 to display the dialog I believe but it needs to use its own shipped libraries.

[LeValDo]

Hello @RicardoMusch thanks for your answer, it was indeed the issue ! Thanks a lot!