Deadline V-ray 3dsmax: Failed to load max file

kontakt · March 7, 2023, 2:23pm

Hi there,

I wonder if anyone else hast this problem with AWS Thinkbox Deadline 10.2.0.9 and 3dsmax 2023, V-Ray for 3Ds Max 6 Update 1 - Every time I try to submit a job to the farm, it always says “Failed to load max file”…

Here is the error log:
Connecting to RENDER-GPU4…
Making a connection to ‘192.168.10.142’ port 49785
15: Scheduler Thread - Job’s Limit Groups:
16: 0: Loading Job’s Plugin timeout is Disabled
16: 0: SandboxedPlugin: Render Job As User disabled, running as current user ‘render’
17: ‘C:\Users\render\AppData\Local\Thinkbox\Deadline10\pythonAPIs\2022-11-16T025036.0000000Z’ already exists. Skipping extraction of PythonSync.
17: All job files are already synchronized
17: Plugin 3dsmax was already synchronized.
17: 0: Executing plugin command of type ‘Initialize Plugin’
17: 0: INFO: Executing plugin script ‘C:\ProgramData\Thinkbox\Deadline10\workers\RENDER-GPU4\plugins\64073b1f1c5817a505fe89c4\3dsmax.py’
18: 0: INFO: Plugin execution sandbox using Python version 3
18: 0: INFO: 3dsmax Plugin Initializing…
18: 0: INFO: Worker Running as Service: False
18: 0: INFO: About: 3dsmax Plugin for Deadline
18: 0: INFO: The job’s environment will be merged with the current environment before rendering
18: 0: Done executing plugin command of type ‘Initialize Plugin’
18: 0: Start Job timeout is disabled.
18: 0: Task timeout is disabled.
18: 0: Loaded job: 2300221-XXXXXXXXXXXXXXXXX (64073b1f1c5817a505fe89c4)
18: 0: Executing plugin command of type ‘Start Job’
18: 0: DEBUG: S3BackedCache Client is not installed.
18: 0: INFO: Executing global asset transfer preload script ‘C:\ProgramData\Thinkbox\Deadline10\workers\RENDER-GPU4\plugins\64073b1f1c5817a505fe89c4\GlobalAssetTransferPreLoad.py’
18: 0: INFO: Looking for legacy (pre-10.0.26) AWS Portal File Transfer…
18: 0: INFO: Looking for legacy (pre-10.0.26) File Transfer controller in C:/Program Files/Thinkbox/S3BackedCache/bin/task.py…
18: 0: INFO: Could not find legacy (pre-10.0.26) AWS Portal File Transfer.
18: 0: INFO: Legacy (pre-10.0.26) AWS Portal File Transfer is not installed on the system.
18: 0: INFO: Start Job called - starting up 3dsmax plugin
18: 0: INFO: Rendering with 3ds Max Version: 2023
18: 0: INFO: Not forcing a build of 3ds Max because version 2014 and later is 64 bit only
18: 0: INFO: Rendering with executable: C:\Program Files\Autodesk\3ds Max 2023\3dsmax.exe
18: 0: INFO: Worker 3ds Max Version: 25.3.0.3640
18: 0: INFO: Submitted from 3ds Max Version: 25.3.0.3640
18: 0: INFO: Submitted using Renderer Name: V_Ray_6_Update_1:V_Ray_6_Update_1
18: 0: INFO: Submitted using Renderer Class Id: #(1941615238L, 2012806412L)
18: 0: INFO: Checking registry for 3ds Max language code
18: 0: INFO: Language code string: ENU
18: 0: INFO: Language sub directory: en-US
18: 0: INFO: Fail on existing 3dsmax process: 0
18: 0: INFO: Run render sanity check timeout: 60 seconds
18: 0: INFO: Load 3dsmax timeout: 1000 seconds
18: 0: INFO: Start 3dsmax job timeout: 1000 seconds
18: 0: INFO: Execute customize.ms script timeout: 1000 seconds
18: 0: INFO: Progress update timeout: 8000 seconds
18: 0: INFO: Progress update timeout disabled: False
18: 0: INFO: Worker mode enabled: True
18: 0: INFO: Silent mode enabled: False
18: 0: INFO: Secure mode enabled: False
18: 0: INFO: Local rendering enabled: True
18: 0: INFO: 3dsmax start up file: C:\ProgramData\Thinkbox\Deadline10\workers\RENDER-GPU4\jobsData\64073b1f1c5817a505fe89c4\maxStartup\0\deadlineStartupMax2023.max
18: 0: INFO: Using user profiles: 1
18: 0: INFO: 3dsmax user profile path: C:\Users\render\AppData\Local\Autodesk\3dsMax\2023 - 64bit\ENU
18: 0: INFO: 3dsmax plugcfg directory: C:\Users\render\AppData\Local\Autodesk\3dsMax\2023 - 64bit\ENU\en-US\plugcfg
18: 0: INFO: 3dsmax network directory: C:\Users\render\AppData\Local\Autodesk\3dsMax\2023 - 64bit\ENU\Network
18: 0: INFO: 3dsmax usermacros directory: C:\Users\render\AppData\Local\Autodesk\3dsMax\2023 - 64bit\ENU\usermacros
18: 0: INFO: Scripts Startup Directory: C:\Users\render\AppData\Local\Autodesk\3dsMax\2023 - 64bit\ENU\scripts\startup
18: 0: INFO: Kill ADSK WSCommCntr*.exe process: False
18: 0: INFO: Workspace Directory: C:\Users\render\AppData\Local\Autodesk\3dsMax\2023 - 64bit\ENU\en-US\UI\Workspaces
18: 0: INFO: Workspace ini file: C:\Users\render\AppData\Local\Autodesk\3dsMax\2023 - 64bit\ENU\en-US\UI\Workspaces\Workspace1.se.ini [Scene Explorer] set to [Visible=False]
18: 0: INFO: 3dsmax data path: C:\Users\render\AppData\Local\Autodesk\3dsMax\2023 - 64bit\ENU
18: 0: INFO: 3dsmax ini file: C:\Users\render\AppData\Local\Autodesk\3dsMax\2023 - 64bit\ENU\3dsmax.ini
18: 0: INFO: Network log file: C:\Users\render\AppData\Local\Autodesk\3dsMax\2023 - 64bit\ENU\Network\Max.log
18: 0: INFO: Creating output directories if necessary…
18: 0: INFO: Plugin ini file: C:\Program Files\Autodesk\3ds Max 2023\en-US\plugin.ini
18: 0: INFO: Including user profile plugin ini: C:\Users\render\AppData\Local\Autodesk\3dsMax\2023 - 64bit\ENU\Plugin.UserSettings.ini
18: 0: INFO: Lightning connection plugin: C:\ProgramData\Thinkbox\Deadline10\workers\RENDER-GPU4\jobsData\64073b1f1c5817a505fe89c4\maxStartup\0\lightning64Max2023.dlx
18: 0: INFO: Temp folder: C:\ProgramData\Thinkbox\Deadline10\workers\RENDER-GPU4\jobsData\64073b1f1c5817a505fe89c4\0_tempuyPno0
18: 0: INFO: 3dsmax socket connection port: 50057
18: 0: INFO: Setting up startup environment
18: 0: INFO: Setting Process Environment Variable DEADLINE_MAX_PORT to 50057
18: 0: INFO: Setting Process Environment Variable DEADLINE_MAX_TOKEN to 545587338054
18: 0: INFO: Setting NW_ROOT_PATH to ‘C:\ProgramData\Thinkbox\Deadline10\workers\RENDER-GPU4\jobsData\64073b1f1c5817a505fe89c4\0_tempuyPno0’ for this session
18: 0: INFO: Setting Process Environment Variable NW_ROOT_PATH to C:\ProgramData\Thinkbox\Deadline10\workers\RENDER-GPU4\jobsData\64073b1f1c5817a505fe89c4\0_tempuyPno0
18: 0: INFO: Setting DEADLINE_JOB_TEMP_FOLDER to ‘C:\ProgramData\Thinkbox\Deadline10\workers\RENDER-GPU4\jobsData\64073b1f1c5817a505fe89c4\0_tempuyPno0’ for this session
18: 0: INFO: Setting Process Environment Variable DEADLINE_JOB_TEMP_FOLDER to C:\ProgramData\Thinkbox\Deadline10\workers\RENDER-GPU4\jobsData\64073b1f1c5817a505fe89c4\0_tempuyPno0
18: 0: INFO: Copying C:\ProgramData\Thinkbox\Deadline10\workers\RENDER-GPU4\jobsData\64073b1f1c5817a505fe89c4\maxStartup\0\lightning64Max2023.dlx to C:\ProgramData\Thinkbox\Deadline10\workers\RENDER-GPU4\jobsData\64073b1f1c5817a505fe89c4\0_tempuyPno0\lightning\lightning.dlx
18: 0: INFO: Created temporary plugin ini file: C:\Users\render\AppData\Local\Temp\dl_545587338054.ini
18: 0: INFO: Temporary plugin ini contains:
18: 0: [Include]
18: 0: Original=C:\Program Files\Autodesk\3ds Max 2023\en-US\plugin.ini
18: 0: UserProfile=C:\Users\render\AppData\Local\Autodesk\3dsMax\2023 - 64bit\ENU\Plugin.UserSettings.ini
18: 0: Deadline Lightning=C:\Users\render\AppData\Local\Temp\lightningplugin_545587338054.ini
18: 0: INFO: Setting Process Environment Variable ABORT_ON_ARNOLD_LICENSE_FAIL to Always Fail
18: 0: INFO: Starting monitored managed process 3dsmaxProcess
18: 0: INFO: Stdout Redirection Enabled: True
18: 0: INFO: Stdout Handling Enabled: True
18: 0: INFO: Popup Handling Enabled: True
18: 0: INFO: QT Popup Handling Enabled: True
18: 0: INFO: WindowsForms10.Window.8.app.* Popup Handling Enabled: True
18: 0: INFO: Using Process Tree: True
18: 0: INFO: Hiding DOS Window: True
18: 0: INFO: Creating New Console: False
18: 0: INFO: Running as user: render
18: 0: INFO: Executable: “C:\Program Files\Autodesk\3ds Max 2023\3dsmax.exe”
18: 0: INFO: Argument: -p “C:\Users\render\AppData\Local\Temp\dl_545587338054.ini” -q -s “C:\ProgramData\Thinkbox\Deadline10\workers\RENDER-GPU4\jobsData\64073b1f1c5817a505fe89c4\maxStartup\0\deadlineStartupMax2023.max”
18: 0: INFO: Full Command: “C:\Program Files\Autodesk\3ds Max 2023\3dsmax.exe” -p “C:\Users\render\AppData\Local\Temp\dl_545587338054.ini” -q -s “C:\ProgramData\Thinkbox\Deadline10\workers\RENDER-GPU4\jobsData\64073b1f1c5817a505fe89c4\maxStartup\0\deadlineStartupMax2023.max”
18: 0: INFO: Startup Directory: “C:\Program Files\Autodesk\3ds Max 2023”
18: 0: INFO: Process Priority: BelowNormal
18: 0: INFO: Process Affinity: default
18: 0: INFO: Process is now running
18: 0: INFO: Waiting for connection from 3dsmax
27: 0: STDOUT: Coding Error: in _Load at line 258 of D:\repos\autodesk-forks\USD\pxr\base\plug\plugin.cpp – Failed to load plugin ‘usdAbc’: Das angegebene Modul wurde nicht gefunden.
27: 0: STDOUT: in ‘c:/programdata/autodesk/applicationplugins/3dsmax-usd-2023/contents/plugin/usd/usdAbc.dll’
28: 0: STDOUT: - 28.000 INFO: Begin setting up global configuration
29: 0: STDOUT: - 28.046 INFO: Begin resolve assembly 'Autodesk.Max.Wrappers.XmlSerializers, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null- 28.046 INFO: Cannot resolve assembly
29: 0: STDOUT: - 28.046 INFO: Begin resolve assembly 'Autodesk.Max.Wrappers.XmlSerializers- 28.046 INFO: Cannot resolve assembly
29: 0: STDOUT: - 28.078 INFO: End setting up global configuration
29: 0: STDOUT: - 28.078 INFO: Begin initialize system watcher to detect file changes
29: 0: STDOUT: - 28.078 INFO: End initialize system watcher to detect file changes
29: 0: STDOUT: - 28.078 INFO: Begin loading assemblies
29: 0: STDOUT: - 28.093 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2023\bin\assemblies\Autodesk.Max.SlateSdkWrapper.dll- 28.093 INFO: Begin loading assembly file
29: 0: STDOUT: - 28.093 INFO: End loading assembly file
29: 0: STDOUT: - 28.093 INFO: Begin discovering pluggable types in assembly
29: 0: STDOUT: - 28.093 INFO: Retrieved a list of types, processing
29: 0: STDOUT: - 28.093 INFO: End discovering pluggable types in assembly
29: 0: STDOUT: - 28.093 INFO: End loading assembly
29: 0: STDOUT: - 28.093 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2023\bin\assemblies\Autodesk.Max.StateSets.dll- 28.093 INFO: Begin loading assembly file
29: 0: STDOUT: - 28.093 INFO: End loading assembly file
29: 0: STDOUT: - 28.093 INFO: Begin discovering pluggable types in assembly
29: 0: STDOUT: - 28.171 INFO: Retrieved a list of types, processing
29: 0: STDOUT: - 28.171 INFO: Discovered IPlugin-derived type 'Plugin- 28.203 INFO: Created instance of type
29: 0: STDOUT: - 28.203 INFO: Adding as startup/static plugin
29: 0: STDOUT: - 28.203 INFO: Discovered IPlugin-derived type 'Plugin- 28.203 INFO: Created instance of type
29: 0: STDOUT: - 28.203 INFO: Adding as startup/static plugin
29: 0: STDOUT: - 28.203 INFO: End discovering pluggable types in assembly
29: 0: STDOUT: - 28.203 INFO: End loading assembly
29: 0: STDOUT: - 28.203 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2023\bin\assemblies\Autodesk.Max.Wrappers.dll- 28.203 INFO: Begin loading assembly file
29: 0: STDOUT: - 28.203 INFO: End loading assembly file
29: 0: STDOUT: - 28.203 INFO: Begin discovering pluggable types in assembly
29: 0: STDOUT: - 28.234 INFO: Retrieved a list of types, processing
29: 0: STDOUT: - 28.250 INFO: End discovering pluggable types in assembly
29: 0: STDOUT: - 28.250 INFO: End loading assembly
29: 0: STDOUT: - 28.250 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2023\bin\assemblies\BooleanExplorerView.dll- 28.250 INFO: Begin loading assembly file
29: 0: STDOUT: - 28.250 INFO: End loading assembly file
29: 0: STDOUT: - 28.250 INFO: Begin discovering pluggable types in assembly
29: 0: STDOUT: - 28.250 INFO: Retrieved a list of types, processing
29: 0: STDOUT: - 28.250 INFO: End discovering pluggable types in assembly
29: 0: STDOUT: - 28.250 INFO: End loading assembly
29: 0: STDOUT: - 28.250 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2023\bin\assemblies\CreaseExplorerView.dll- 28.250 INFO: Begin loading assembly file
29: 0: STDOUT: - 28.250 INFO: End loading assembly file
29: 0: STDOUT: - 28.250 INFO: Begin discovering pluggable types in assembly
29: 0: STDOUT: - 28.250 INFO: Retrieved a list of types, processing
29: 0: STDOUT: - 28.250 INFO: End discovering pluggable types in assembly
29: 0: STDOUT: - 28.250 INFO: End loading assembly
29: 0: STDOUT: - 28.250 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2023\bin\assemblies\DaylightSimulation.dll- 28.250 INFO: Begin loading assembly file
29: 0: STDOUT: - 28.250 INFO: End loading assembly file
29: 0: STDOUT: - 28.250 INFO: Begin discovering pluggable types in assembly
29: 0: STDOUT: - 28.250 INFO: Retrieved a list of types, processing
29: 0: STDOUT: - 28.250 INFO: End discovering pluggable types in assembly
29: 0: STDOUT: - 28.250 INFO: End loading assembly
29: 0: STDOUT: - 28.250 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2023\bin\assemblies\FPMaxWpfContent.dll- 28.250 INFO: Begin loading assembly file
29: 0: STDOUT: - 28.250 INFO: End loading assembly file
29: 0: STDOUT: - 28.250 INFO: Begin discovering pluggable types in assembly
29: 0: STDOUT: - 28.250 INFO: Retrieved a list of types, processing
29: 0: STDOUT: - 28.250 INFO: End discovering pluggable types in assembly
29: 0: STDOUT: - 28.250 INFO: End loading assembly
29: 0: STDOUT: - 28.250 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2023\bin\assemblies\ManagedBootstrap.dll- 28.250 INFO: Begin loading assembly file
29: 0: STDOUT: - 28.250 INFO: End loading assembly file
29: 0: STDOUT: - 28.250 INFO: Begin discovering pluggable types in assembly
29: 0: STDOUT: - 28.250 INFO: Retrieved a list of types, processing
29: 0: STDOUT: - 28.250 INFO: End discovering pluggable types in assembly
29: 0: STDOUT: - 28.250 INFO: End loading assembly
29: 0: STDOUT: - 28.250 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2023\bin\assemblies\ManagedNetworkUtilities.dll- 28.250 INFO: Begin loading assembly file
29: 0: STDOUT: - 28.250 INFO: End loading assembly file
29: 0: STDOUT: - 28.250 INFO: Begin discovering pluggable types in assembly
29: 0: STDOUT: - 28.250 INFO: Retrieved a list of types, processing
29: 0: STDOUT: - 28.250 INFO: End discovering pluggable types in assembly
29: 0: STDOUT: - 28.250 INFO: End loading assembly
29: 0: STDOUT: - 28.250 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2023\bin\assemblies\MaterialExplorerView.dll- 28.250 INFO: Begin loading assembly file
29: 0: STDOUT: - 28.250 INFO: End loading assembly file
29: 0: STDOUT: - 28.250 INFO: Begin discovering pluggable types in assembly
29: 0: STDOUT: - 28.250 INFO: Retrieved a list of types, processing
29: 0: STDOUT: - 28.250 INFO: End discovering pluggable types in assembly
29: 0: STDOUT: - 28.250 INFO: End loading assembly
29: 0: STDOUT: - 28.250 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2023\bin\assemblies\MaxWpfContent.dll- 28.250 INFO: Begin loading assembly file
29: 0: STDOUT: - 28.250 INFO: End loading assembly file
29: 0: STDOUT: - 28.250 INFO: Begin discovering pluggable types in assembly
29: 0: STDOUT: - 28.281 INFO: Retrieved a list of types, processing
29: 0: STDOUT: - 28.281 INFO: End discovering pluggable types in assembly
29: 0: STDOUT: - 28.281 INFO: End loading assembly
29: 0: STDOUT: - 28.281 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2023\bin\assemblies\ProceduralContentActions.dll- 28.281 INFO: Begin loading assembly file
29: 0: STDOUT: - 28.281 INFO: End loading assembly file
29: 0: STDOUT: - 28.281 INFO: Begin discovering pluggable types in assembly
29: 0: STDOUT: - 28.281 INFO: Retrieved a list of types, processing
29: 0: STDOUT: - 28.281 INFO: End discovering pluggable types in assembly
29: 0: STDOUT: - 28.281 INFO: End loading assembly
29: 0: STDOUT: - 28.281 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2023\bin\assemblies\SceneExplorerView.dll- 28.281 INFO: Begin loading assembly file
29: 0: STDOUT: - 28.281 INFO: End loading assembly file
29: 0: STDOUT: - 28.281 INFO: Begin discovering pluggable types in assembly
29: 0: STDOUT: - 28.296 INFO: Retrieved a list of types, processing
29: 0: STDOUT: - 28.296 INFO: End discovering pluggable types in assembly
29: 0: STDOUT: - 28.296 INFO: End loading assembly
29: 0: STDOUT: - 28.296 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2023\bin\assemblies\Sunlight.dll- 28.296 INFO: Begin loading assembly file
29: 0: STDOUT: - 28.296 INFO: End loading assembly file
29: 0: STDOUT: - 28.296 INFO: Begin discovering pluggable types in assembly
29: 0: STDOUT: - 28.296 INFO: Retrieved a list of types, processing
29: 0: STDOUT: - 28.296 INFO: End discovering pluggable types in assembly
29: 0: STDOUT: - 28.296 INFO: End loading assembly
29: 0: STDOUT: - 28.296 INFO: End loading assemblies
29: 0: STDOUT: - 28.296 INFO: Begin registering loaded plugins
29: 0: STDOUT: - 28.359 INFO: End registering loaded plugins
30: 0: STDOUT: - 30.562 INFO: Begin resolve assembly 'ProceduralContentActions.resources, Version=25.3.0.3640, Culture=en-US, PublicKeyToken=null- 30.562 INFO: Cannot resolve assembly
30: 0: STDOUT: - 30.562 INFO: Begin resolve assembly 'ProceduralContentActions.resources, Version=25.3.0.3640, Culture=en-US, PublicKeyToken=null- 30.562 INFO: Cannot resolve assembly
30: 0: STDOUT: - 30.562 INFO: Begin resolve assembly 'ProceduralContentActions.resources, Version=25.3.0.3640, Culture=en, PublicKeyToken=null- 30.562 INFO: Cannot resolve assembly
30: 0: STDOUT: - 30.562 INFO: Begin resolve assembly 'ProceduralContentActions.resources, Version=25.3.0.3640, Culture=en, PublicKeyToken=null- 30.562 INFO: Cannot resolve assembly
31: 0: INFO: Ignoring popup “MAXScript Debugger”
31: 0: INFO: Ignoring popup “Scripting Listener”
Success
45: 0: STDOUT: Chaos Phoenix 5 ADV for 3ds Max 2023 / V-Ray 6.x,
45: 0: STDOUT: version 5.01.00, Build ID: 20220706 from Jul 6 2022
45: 0: STDOUT: 00:00:01 1446MB | log started Tue Mar 7 42 2023
45: 0: STDOUT: 00:00:01 1446MB | Arnold 7.1.3.2 [2a385cac] windows clang-10.0.1 oiio-2.4.1 osl-1.12.0 vdb-7.1.1 adlsdk-6.3.1.44 clmhub-2.0.0.235 rlm-14.1.3 optix-6.6.0 2022/09/12 08:50:17
45: 0: STDOUT: 00:00:01 1446MB | running on RENDER-GPU4, pid=12496
45: 0: STDOUT: 00:00:01 1446MB | 1 x AMD Ryzen Threadripper 3960X 24-Core Processor (24 cores, 48 logical) with 130945MB
45: 0: STDOUT: 00:00:01 1446MB | NVIDIA driver version 528.24 (Optix 60805)
45: 0: STDOUT: 00:00:01 1446MB | GPU 0: NVIDIA GeForce RTX 3080 Ti @ 1665MHz (compute 8.6) with 12287MB (11806MB available) (NVLink:0)
45: 0: STDOUT: 00:00:01 1446MB | GPU 1: NVIDIA GeForce RTX 3080 Ti @ 1665MHz (compute 8.6) with 12287MB (12100MB available) (NVLink:0)
45: 0: STDOUT: 00:00:01 1446MB | GPU 2: NVIDIA GeForce RTX 3080 Ti @ 1665MHz (compute 8.6) with 12287MB (12095MB available) (NVLink:0)
45: 0: STDOUT: 00:00:01 1446MB | GPU 3: NVIDIA GeForce RTX 3080 Ti @ 1665MHz (compute 8.6) with 12287MB (12092MB available) (NVLink:0)
45: 0: STDOUT: 00:00:01 1446MB | Windows 10 (version 10.0, build 19044)
45: 0: STDOUT: 00:00:01 1446MB | soft limit for open files is set at 2048
45: 0: STDOUT: 00:00:01 1446MB |
45: 0: STDOUT: 00:00:01 1446MB | [color_manager_ocio] default ocio.config found in c:\programdata\autodesk\applicationplugins\maxtoa_2023\ocio/configs/arnold/config.ocio
45: 0: STDOUT: 00:00:01 1464MB | [color_manager_ocio] default ocio.config found in c:\programdata\autodesk\applicationplugins\maxtoa_2023\ocio/configs/arnold/config.ocio
45: 0: STDOUT: 00:00:01 1482MB | loading plugins from c:\programdata\autodesk\applicationplugins\maxtoa_2023 …
45: 0: STDOUT: 00:00:01 1483MB | alembic_proc.dll: alembic uses Arnold 7.1.3.2
45: 0: STDOUT: 00:00:01 1482MB | cryptomatte.dll: cryptomatte uses Arnold 7.1.3.2
45: 0: STDOUT: 00:00:01 1482MB | cryptomatte.dll: cryptomatte_filter uses Arnold 7.1.3.2
45: 0: STDOUT: 00:00:01 1482MB | cryptomatte.dll: cryptomatte_manifest_driver uses Arnold 7.1.3.2
45: 0: STDOUT: 00:00:01 1482MB | MAXtoA_Adapter.dll: Max_Adapter uses Arnold 7.1.3.2
45: 0: STDOUT: 00:00:01 1482MB | MAXtoA_Shaders.dll: Max_UVGenerator uses Arnold 7.1.3.2
45: 0: STDOUT: 00:00:01 1483MB | ProceduralOperator.dll: procedural_operator uses Arnold 7.1.3.2
45: 0: STDOUT: 00:00:02 1519MB | usd_proc.dll: usd uses Arnold 7.1.3.2
45: 0: STDOUT: 00:00:02 1519MB | loaded 8 plugins from 6 lib(s) in 0:00.27
45: 0: STDOUT: 00:00:02 1519MB | [metadata] loading metadata file: c:\programdata\autodesk\applicationplugins\maxtoa_2023\en-US\arnold_shaders.mtd
45: 0: STDOUT: 00:00:02 1520MB | [metadata] loading metadata file: c:\programdata\autodesk\applicationplugins\maxtoa_2023\en-US\rtt_presets.ass
45: 0: STDOUT: 00:00:02 1521MB | [ass] loading c:\programdata\autodesk\applicationplugins\maxtoa_2023\en-US\rtt_presets.ass …
45: 0: STDOUT: 00:00:02 1521MB | [ass] read 8483 bytes, 50 nodes in 0:00.00
45: 0: STDOUT: 00:00:02 1521MB | [metadata] loading metadata file: c:\programdata\autodesk\applicationplugins\maxtoa_2023\en-US\rtt_presets.ass
45: 0: STDOUT: 00:00:02 1521MB |
45: 0: STDOUT: 00:00:02 1521MB | releasing resources
45: 0: STDOUT: 00:00:02 1507MB |
45: 0: STDOUT: 00:00:02 1507MB | releasing resources
45: 0: STDOUT: 00:00:02 1487MB | unloading 6 plugins
45: 0: STDOUT: 00:00:02 1487MB | closing alembic_proc.dll …
45: 0: STDOUT: 00:00:02 1487MB | closing cryptomatte.dll …
45: 0: STDOUT: 00:00:02 1487MB | closing MAXtoA_Adapter.dll …
45: 0: STDOUT: 00:00:02 1487MB | closing MAXtoA_Shaders.dll …
45: 0: STDOUT: 00:00:02 1487MB | closing ProceduralOperator.dll …
45: 0: STDOUT: 00:00:02 1487MB | closing usd_proc.dll …
45: 0: STDOUT: 00:00:02 1484MB | unloading plugins done
45: 0: STDOUT: 00:00:02 1484MB | Arnold shutdown
48: 0: STDOUT: - 47.859 INFO: Begin resolve assembly 'Autodesk.Max.Wrappers- 47.859 INFO: Resolving current assembly
52: 0: STDOUT: - 51.265 INFO: Begin resolve assembly 'ViperEngine.resources, Version=25.3.0.3640, Culture=en-US, PublicKeyToken=null- 51.265 INFO: Cannot resolve assembly
52: 0: STDOUT: - 51.265 INFO: Begin resolve assembly 'ViperEngine.resources, Version=25.3.0.3640, Culture=en-US, PublicKeyToken=null- 51.265 INFO: Cannot resolve assembly
52: 0: STDOUT: - 51.265 INFO: Begin resolve assembly 'ViperEngine.resources, Version=25.3.0.3640, Culture=en, PublicKeyToken=null- 51.265 INFO: Cannot resolve assembly
52: 0: STDOUT: - 51.265 INFO: Begin resolve assembly 'ViperEngine.resources, Version=25.3.0.3640, Culture=en, PublicKeyToken=null- 51.265 INFO: Cannot resolve assembly
52: 0: STDOUT: - 52.515 INFO: Begin resolve assembly 'Viper3dsMaxBridge.resources, Version=25.3.0.3640, Culture=en-US, PublicKeyToken=null- 52.515 INFO: Cannot resolve assembly
52: 0: STDOUT: - 52.515 INFO: Begin resolve assembly 'Viper3dsMaxBridge.resources, Version=25.3.0.3640, Culture=en-US, PublicKeyToken=null- 52.515 INFO: Cannot resolve assembly
52: 0: STDOUT: - 52.515 INFO: Begin resolve assembly 'Viper3dsMaxBridge.resources, Version=25.3.0.3640, Culture=en, PublicKeyToken=null- 52.515 INFO: Cannot resolve assembly
52: 0: STDOUT: - 52.515 INFO: Begin resolve assembly 'Viper3dsMaxBridge.resources, Version=25.3.0.3640, Culture=en, PublicKeyToken=null- 52.515 INFO: Cannot resolve assembly
54: 0: INFO: Connected to 3dsmax plugin: Lightning Sep 30 2022 20:19:01 R
54: 0: INFO: Scene file to render: “C:\ProgramData\Thinkbox\Deadline10\workers\RENDER-GPU4\jobsData\64073b1f1c5817a505fe89c4\XXXXXXXXXXXXXXX.max”
54: 0: INFO: Camera: “14_Close abwasser”
54: 0: INFO: Restarting renderer after each frame: 1
54: 0: INFO: Showing frame buffer: 0
54: 0: INFO: Overriding render output: “\XXXXXXXXXXXXXX\Deadline test\Deadline test…png”
54: 0: INFO: Overriding save file option: True
54: 0: INFO: Frame number base: 0
54: 0: INFO: Remove padding from output filename: 0
54: 0: INFO: Enable gamma correction: 0
54: 0: INFO: Ignore missing external file errors: 1
54: 0: INFO: Ignore missing UVW errors: 1
54: 0: INFO: Ignore missing XREF errors: 1
54: 0: INFO: Ignore missing DLL errors: 0
54: 0: INFO: Disabling Multipass: 0
54: 0: INFO: Loading 3dsmax scene file
55: 0: STDOUT: - 55.578 INFO: Begin resolve assembly 'Autodesk.Max.StateSets.XmlSerializers, Version=25.3.0.3640, Culture=neutral, PublicKeyToken=null- 55.578 INFO: Cannot resolve assembly
55: 0: STDOUT: - 55.578 INFO: Begin resolve assembly 'Autodesk.Max.StateSets.XmlSerializers- 55.578 INFO: Cannot resolve assembly
55: 0: Done executing plugin command of type ‘Start Job’
59: Scheduler Thread - Render Thread 0 threw a major error:
59: >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
59: Exception Details
59: RenderPluginException – Error: FailRenderException : 3dsmax: Failed to load max file: “C:/ProgramData/Thinkbox/Deadline10/workers/RENDER-GPU4/jobsData/64073b1f1c5817a505fe89c4/XXXXXXXXXXX.max”
59: at Deadline.Plugins.DeadlinePlugin.FailRender(String message) (Python.Runtime.PythonException)
59: File “C:\ProgramData\Thinkbox\Deadline10\workers\RENDER-GPU4\plugins\64073b1f1c5817a505fe89c4\3dsmax.py”, line 173, in StartJob
59: self.MyMaxController.StartMaxJob()
59: File “C:\ProgramData\Thinkbox\Deadline10\workers\RENDER-GPU4\plugins\64073b1f1c5817a505fe89c4\3dsmax.py”, line 1579, in StartMaxJob
59: self.LoadMaxFile()
59: File “C:\ProgramData\Thinkbox\Deadline10\workers\RENDER-GPU4\plugins\64073b1f1c5817a505fe89c4\3dsmax.py”, line 2282, in LoadMaxFile
59: self.Plugin.FailRender(“3dsmax: %s\n%s” % (response[7:], self.NetworkLogGet()))
59: at Python.Runtime.Dispatcher.Dispatch(ArrayList args)
59: at __FranticX_GenericDelegate0Dispatcher.Invoke()
59: at Deadline.Plugins.DeadlinePlugin.StartJob()
59: at Deadline.Plugins.DeadlinePlugin.DoStartJob()
59: at Deadline.Plugins.PluginWrapper.StartJob(String& outMessage, AbortLevel& abortLevel)
59: at Deadline.Plugins.PluginWrapper.StartJob(String& outMessage, AbortLevel& abortLevel)
59: RenderPluginException.Cause: JobError (2)
59: RenderPluginException.Level: Major (1)
59: RenderPluginException.HasSlaveLog: True
59: RenderPluginException.SlaveLogFileName: C:\ProgramData\Thinkbox\Deadline10\logs\deadlineslave_renderthread_0-RENDER-GPU4-0000.log
59: Exception.TargetSite: Deadline.Slaves.Messaging.PluginResponseMemento d(Deadline.Net.DeadlineMessage, System.Threading.CancellationToken)
59: Exception.Data: ( )
59: Exception.Source: deadline
59: Exception.HResult: -2146233088
59: Exception.StackTrace:
59: at Deadline.Plugins.SandboxedPlugin.d(DeadlineMessage bgo, CancellationToken bgp)
59: at Deadline.Plugins.SandboxedPlugin.StartJob(Job job, CancellationToken cancellationToken)
59: at Deadline.Slaves.SlaveRenderThread.c(TaskLogWriter ajt, CancellationToken aju)
59: <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

karpreet · March 7, 2023, 5:11pm

3ds Max can fail to load a scene file in a variety of ways. One common case is if the Worker doing the rendering doesn’t have all the dependencies required to render. This can be confirmed if it works on other machines and if manually opening the scene file on that machine fails outside of Deadline.

Some diagnostics the customer can do to help themselves:

Check the version of Max used on the workstation, or on any farm machines that may be working (if any)
Check the plugins in use in the scene and compare their versions across working and non-working machines
If the Worker is running as a service, stop the Launcher service and open the Worker application on that machine

Missing DLLs

The Worker is missing dlls that are required to render the scene.
If the Worker has dlls it breaks when plugin.ini is not present under AppData/Local/Autodesk/3dsMax/ It has path to plugins for Max Plugin directory and Max/Plugins/NVIDIA/Plugins/

Ensure that the dlls are installed on the render node. If the dlls are not needed you can optionally enable the “Ignore Missing DLLs” feature in the SMTD at Render > 3dsmax Startup Rollout

For plugins.ini not present, copy it or create one:

[Directories]

Additional MAX plug-ins=C:\Program Files\Autodesk\3ds Max 2017\PlugIns

Additional MAX plug-ins NVIDIA=C:\Program Files\Autodesk\3ds Max 2017\PlugIns\NVIDIA\Plugins\

[Help]

3DSMax 2022 and later

The issue appears to be that Deadline doesn’t load 3dsmax 2022.3 plugins which live in the now legacy standard “C:\Program Files\Autodesk\3ds Max 2022\Plugins”.
The workaround we’ve used is to use the new 3dsmax 2022 environment variables (Help) and set ADSK_3DSMAX_PLUGINS_ADDON_DIR to C:\Program FIles\Autodesk\3ds Max 2022\Plugins.

KenC · March 7, 2023, 9:29pm

@karpreet I am having the same error but with Corona. I did try the ADSK_3DSMAX_PLUGINS_ADDON_DIR enviroment variable but that did not make any difference. If I load the max file from deadline and render manually it does work. I only have one worker.

If I copy the max file path from the log and stick it into a window explorer, it does open.

TIA

Grant_Kolln · March 28, 2023, 9:52am

We were having a similar issue but in our case the environment variable worked.

It seems very strange that deadline wouldn’t load files in the plugins folder as max has had plugins located there for many versions.

Is there going to be a permanent fix for this in the future?

Justin_B · March 28, 2023, 1:49pm

We can’t share when this will be fixed but we are aware of the issue.

And as I’m understanding the issue, the issue is that when we’re building a temporary plugin.ini file so we can include ‘Deadline Lightning’ that we use to control Max in our batch mode.

I don’t have a scene to test this with but I’d imagine if you ran the render through 3dsCMD this wouldn’t come up at all as we don’t touch the pluigin.ini file in the application plugin.

nic_hamilton · June 21, 2023, 6:20am

also having trouble with this on current 2023 update on one of my render nodes

is there a way to fix this if im not a coder / dev? i have no idea about env variables etc

how to i add this
ADSK_3DSMAX_PLUGINS_ADDON_DIR

and where?

thanks

Grant_Kolln · August 3, 2023, 2:55am

We are using RPManager to submit render jobs. In RP there is an option to add this variable under the network tab:

Kevin_N · August 3, 2023, 4:23pm

We do work around this from the Max side of things like I outlined here: 3dsmax 2024 Support - #33 by Kevin_N

If you’re more comfortable with that.