Saving empty render after upgrading MAXtoA-5.7.5.0-2024

Deadline
1

Hello, I was using Deadline with 3dsmax 2024 with MAXtoA-5.6.6.2 ( Arnold 7.2.5.1.)

everything working perfectly, yesterday I updated arnold MAXtoA-5.7.5.0 (Arnold 7.3.4.1.)

deadline is rendering the frames (i can see in each screen how the image is being completed) but the saved file is completely empty

1 Like
2

I also get this, I just upgraded 5.6.5.1 to 5.7.5.0 in 3ds 2024 and see the same problem, but logs look the same

5.6.5.1

2024-10-29 12:12:43:  0: INFO: Initializing Renderer
2024-10-29 12:12:45:  0: STDOUT: ERR: Unable to open C:\ProgramData\Thinkbox\Deadline10\workers\et-ws-win-02\jobsData\6720d0ea393914c68dd86d8c\0_temp94cRO0\lan\ENG\nrres_ENG.dat: The system cannot find the path specified. (0x3).
2024-10-29 12:12:45:  0: STDOUT: DBG: Looking for Adapters in C:\ProgramData\Thinkbox\Deadline10\workers\et-ws-win-02\jobsData\6720d0ea393914c68dd86d8c\0_temp94cRO0\Adapters\*.
2024-10-29 12:12:45:  0: STDOUT: ERR: Unable to open C:\ProgramData\Thinkbox\Deadline10\workers\et-ws-win-02\jobsData\6720d0ea393914c68dd86d8c\0_temp94cRO0\lan\ENG\nrres_ENG.dat: The system cannot find the path specified. (0x3).
2024-10-29 12:12:45:  0: STDOUT: DBG: Looking for Adapters in C:\ProgramData\Thinkbox\Deadline10\workers\et-ws-win-02\jobsData\6720d0ea393914c68dd86d8c\0_temp94cRO0\Adapters\*.
2024-10-29 12:12:45:  0: STDOUT: 00:00:01  2059MB         | log started Tue Oct 29 12:12:44 2024
2024-10-29 12:12:45:  0: STDOUT: 00:00:01  2059MB         | Arnold 7.2.4.1 [1fee86c4] windows x86_64 clang-15.0.7 oiio-2.4.1 osl-1.12.9 vdb-7.1.1 adlsdk-7.4.2.47 clmhub-3.1.1.43 rlm-14.2.5 optix-6.6.0 2023/10/17 03:22:02
...
2024-10-29 12:12:45:  0: INFO: Initializing lights
2024-10-29 12:12:45:  0: INFO: Rendering preview pass...
2024-10-29 12:12:49:  0: INFO: 
2024-10-29 12:12:49:  0: INFO: MaxLightning: CallCurRendererRenderFrame returned code 1
2024-10-29 12:12:49:  0: INFO: MaxLightning: Render done
2024-10-29 12:12:49:  0: INFO: MaxLightning: Saved image to Z:\tests\3dsmax\2024_Arnold5651_.0000.png
2024-10-29 12:12:49:  0: INFO: MaxLightning: Checking render elements
2024-10-29 12:12:49:  0: INFO: Searching local output folder for: C:\ProgramData\Thinkbox\Deadline10\workers\et-ws-win-02\jobsData\6720d0ea393914c68dd86d8c\0_temp94cRO0\2024_Arnold5651_.0000.png
2024-10-29 12:12:49:  0: WARNING: Unable to locate local render file: C:\ProgramData\Thinkbox\Deadline10\workers\et-ws-win-02\jobsData\6720d0ea393914c68dd86d8c\0_temp94cRO0\2024_Arnold5651_.0000.png

5.7.5.0

2024-10-29 12:19:37:  0: INFO: Initializing Renderer
2024-10-29 12:19:37:  0: INFO: Initializing lights
2024-10-29 12:19:38:  0: STDOUT: ERR: Unable to open C:\ProgramData\Thinkbox\Deadline10\workers\et-ws-win-02\jobsData\6720d279393914c68dd86d92\0_tempj0Xx10\lan\ENG\nrres_ENG.dat: The system cannot find the path specified. (0x3).
2024-10-29 12:19:38:  0: STDOUT: DBG: Looking for Adapters in C:\ProgramData\Thinkbox\Deadline10\workers\et-ws-win-02\jobsData\6720d279393914c68dd86d92\0_tempj0Xx10\Adapters\*.
2024-10-29 12:19:38:  0: STDOUT: ERR: Unable to open C:\ProgramData\Thinkbox\Deadline10\workers\et-ws-win-02\jobsData\6720d279393914c68dd86d92\0_tempj0Xx10\lan\ENG\nrres_ENG.dat: The system cannot find the path specified. (0x3).
2024-10-29 12:19:38:  0: STDOUT: DBG: Looking for Adapters in C:\ProgramData\Thinkbox\Deadline10\workers\et-ws-win-02\jobsData\6720d279393914c68dd86d92\0_tempj0Xx10\Adapters\*.
2024-10-29 12:19:38:  0: STDOUT: 00:00:00  1969MB         | log started Tue Oct 29 12:19:37 2024
2024-10-29 12:19:38:  0: STDOUT: 00:00:00  1969MB         | Arnold 7.3.4.1 [0bcd9b62] windows x86_64 clang-15.0.7 oiio-2.4.1 osl-1.13.0 vdb-11.0.0 adlsdk-8.0.7.50 clmhub-3.1.1.43 rlm-14.2.5 optix-8.0.0 2024/09/17 06:56:29
...
2024-10-29 12:19:38:  0: INFO: Rendering preview pass...
2024-10-29 12:19:42:  0: INFO: 
2024-10-29 12:19:42:  0: INFO: MaxLightning: CallCurRendererRenderFrame returned code 1
2024-10-29 12:19:42:  0: INFO: MaxLightning: Render done
2024-10-29 12:19:42:  0: INFO: MaxLightning: Saved image to Z:\tests\3dsmax\2024_Arnold5750_.0000.png
2024-10-29 12:19:42:  0: INFO: MaxLightning: Checking render elements
2024-10-29 12:19:42:  0: INFO: Searching local output folder for: C:\ProgramData\Thinkbox\Deadline10\workers\et-ws-win-02\jobsData\6720d279393914c68dd86d92\0_tempj0Xx10\2024_Arnold5750_.0000.png
2024-10-29 12:19:42:  0: WARNING: Unable to locate local render file: C:\ProgramData\Thinkbox\Deadline10\workers\et-ws-win-02\jobsData\6720d279393914c68dd86d92\0_tempj0Xx10\2024_Arnold5750_.0000.png

diff’ing the files I see this error on the new one

WARNING | [metadata] (c:\programdata\autodesk\applicationplugins\maxtoa_2024\en-US\arnold_shaders.mtd:5416) syntax error, unexpected identifier, expecting ']'
...
Installing system handler with mask 0

and missing ocio logs like the old one

[color_manager_ocio] default ocio.config found in C:\ProgramData\Autodesk\ApplicationPlugins\MAXtoA_2024\bin\../ocio/configs/arnold/config.ocio
3

Hi, I have a similar problem here MAXtoA 3ds Max 2025 black output with ARV
You can try to render with Use render view disabled and use default 3ds Max VFB.

4

You can also look into my thread on MAXtoA forums on this issue and support this there.