Hello @Tom_01 and @powerfuse0
If you are still facing the issue with Idle shutdown. I need more information to look into this:
- Are you running Launcher as a service on the machine in question? If you are, it is not supported and you will need to write the logon and log off scripts to work it around, follow here.
- If you are not running Launcher as a service on the machine which does not shut down, enable verbose logging for both Pulse and Worker. To enable verbose logging of Deadline application configure it from Deadline Monitor> Tools> Configure Repo Options> Application Data (left pane)> check option for Pulse and Worker verbose logging (bottom right pane)> restart the Worker/Pulse
- Reproduce the issue and share the logs
- Are confirm if remote commands are enable from Deadline Monitor> Tools> Configure Repo Options> Client setup> Remote Control> are the remote commands enabled and do you have an allow list enabled? if yes then is the machine in question in the allow list?
more info is here